Solved

____ Identify/identifies the Origin of a Call from the Type

Question 11

Multiple Choice

____ identify/identifies the origin of a call from the type or location of the telephone being used to place a call.

A) ANI
B) Caller ID
C) DNIS
D) IID

Related Questions

Q6: A configuration management system _.<br>A)is typically maintained

Q7: Which is true about service desks and

Q8: Completion<br>-_ are inventions, processes, or methods that

Q9: When using e-mail, service desks often use

Q10: In the context of the DIKW hierarchy,

Q12: After vendor tools have been rated, an

Q13: Simultaneous screen transfer is a function that

Q14: _ can find records that do not

Q15: Many companies specify target response times for

Q16: Companies that use skills-based routing require analysts