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  2. Topic
    Computing
  3. Study Set
    A Guide to Service Desk Concepts
  4. Exam
    Exam 6: The Information Component: Service Desk Performance Measures
  5. Question
    ____ Change as the Employee's Performance Improves or Deteriorates
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____ Change as the Employee's Performance Improves or Deteriorates

Question 24

Question 24

Multiple Choice

____ change as the employee's performance improves or deteriorates.


A) Job descriptions
B) Employee performance plans
C) Service level objectives
D) Certification targets

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