Question 1

What are the benefits of critical reading when it comes to analysis?

Accepted Answer

The answer of What are the benefits of critical reading...

Question 2

In a workplace, what are the soundest opinions based on?

Accepted Answer

A)  Personal judgment and knowledge 
B)  What everyone thinks is correct 
C)  The boss's opinion; after all the boss knows best 
D)  Good examples and models

Question 3

Your colleagues are broken into groups and asked to perform an activity. Which of the following is not an ice breaker activity?

Accepted Answer

A)  Using props such as a ball, a pen, or a toy, people introduce themselves by saying their name and tossing the prop to the next person. 
B)  Each team chooses five items they would want with them if they were stranded on an island. 
C)  People are assigned to groups. Everyone is given three pipe cleaners and instructed to use them to form the most creative structure. Groups that combine their pipe cleaners to make a more creative structure are given special recognition. 
D)  In small groups, people find out what they have in common.

Question 4

Which of the following is grammatically incorrect?

Accepted Answer

A)  Because I love playing hockey, I will try out for the Huskie's hockey team. 
B)  I will try out for the Huskie's hockey team because I love playing hockey. 
C)  I love playing hockey; I will try out for the Huskie's hockey team. 
D)  I love playing hockey, I will try out for the Huskie's hockey team.

Question 5

What should you do to tailor your message to your audience?

Accepted Answer

A)  Understand your audience's attitudes, beliefs, and needs 
B)  Focus on your organization's needs 
C)  Use a direct approach to communicate with your audience 
D)  Use an indirect approach to communicate with your audience

Question 6

What is the function of a status report?

Accepted Answer

A)  To indicate your employment status 
B)  To report on the progress of a business project 
C)  To identify a business's internal and external opportunities 
D)  To explain new company policies

Question 7

As an intern in a management consulting company, your boss asks you to analyze a client's external communication strategies and to make recommendations to align those strategies with the overall business strategy. Who is the primary audience of your report?

Accepted Answer

A)  The client 
B)  The media 
C)  Your boss 
D)  All of the above

Question 8

There is no need for a comma in the following sentence: "While I was walking my dog, I bumped into my classmate."

Accepted Answer

A) True 
 B)False

Question 9

Bao, a customer service intern in an electronics company, is analyzing why customers are being sent products that do not meet their specifications. Which of the following is an analysis type that Bao may use?

Accepted Answer

A)  4 Ps 
B)  Alternatives 
C)  Root cause 
D)  Derivatives

Question 10

Which of the following rhetorical tools does L'Oréal use when it gets Beyoncé to advertise the company's hair care products?

Accepted Answer

A)  Pathos 
B)  Logos 
C)  Ethos 
D)  Dabos

Question 11

Root cause analysis is a type of investigative analysis process conducted to identify the main outcome of a particular event.

Accepted Answer

A) True 
 B)False

Question 12

One can begin an argumentative process by first stating the claim, providing the relevant context and background, and supporting the claim with the necessary evidence.

Accepted Answer

A) True 
 B)False

Question 13

Your university club is collecting food to donate to the local food bank in your city. As the Communications Director of the club, you want to write a fundraising letter that evokes people's emotions. Which rhetorical tool would you use? Why?

Accepted Answer

The answer of Your university club is collecting food to...

Question 14

What is the benefit of conducting analysis in an ethical manner?

Accepted Answer

The answer of What is the benefit of conducting analysis...

Question 15

As a marketing intern in an automotive company, your boss asks you to write a report on the automotive industry market size. Your co-worker recommends that before you write the report, you identify your primary audience. What does your co-worker mean by "primary audience"?

Accepted Answer

A)  The audience that is affected by your report but does not directly act on it 
B)  The audience that will directly act on your report 
C)  Anyone who has a vested interest in your report 
D)  Junior people in the organization

Question 16

Synthesis is the process of breaking matters into their component parts.

Accepted Answer

A) True 
 B)False

Question 17

Pooneh, an intern in the product development department of a fast-moving consumer goods company, is conducting research to identify new market opportunities. Which analysis tool would you advise her to use? Why?

Accepted Answer

The answer of Pooneh, an intern in the product development...

Question 18

SWOT analysis stands for Strengths, Weaknesses, Opportunities, and Threats.

Accepted Answer

A) True 
 B)False

Question 19

What is the purpose of decision matrices?

Accepted Answer

The answer of What is the purpose of decision matrices?...

Question 20

Which of the following best describes "analysis," within the context of your textbook?

Accepted Answer

A)  It is the process of breaking a subject into its components parts. 
B)  It is the process of bringing the component parts of a subject back together. 
C)  It is the process of making derivative words. 
D)  It is the act of coming to an agreement with others.

Exam 4: Analysis and Argumentation

What are the benefits of critical reading when it comes to analysis?

In a workplace, what are the soundest opinions based on?

Your colleagues are broken into groups and asked to perform an activity. Which of the following is not an ice breaker activity?

Which of the following is grammatically incorrect?

What should you do to tailor your message to your audience?

What is the function of a status report?

As an intern in a management consulting company, your boss asks you to analyze a client's external communication strategies and to make recommendations to align those strategies with the overall business strategy. Who is the primary audience of your report?

There is no need for a comma in the following sentence: "While I was walking my dog, I bumped into my classmate."

Bao, a customer service intern in an electronics company, is analyzing why customers are being sent products that do not meet their specifications. Which of the following is an analysis type that Bao may use?

Which of the following rhetorical tools does L'Oréal use when it gets Beyoncé to advertise the company's hair care products?

Root cause analysis is a type of investigative analysis process conducted to identify the main outcome of a particular event.

One can begin an argumentative process by first stating the claim, providing the relevant context and background, and supporting the claim with the necessary evidence.

Your university club is collecting food to donate to the local food bank in your city. As the Communications Director of the club, you want to write a fundraising letter that evokes people's emotions. Which rhetorical tool would you use? Why?

What is the benefit of conducting analysis in an ethical manner?

As a marketing intern in an automotive company, your boss asks you to write a report on the automotive industry market size. Your co-worker recommends that before you write the report, you identify your primary audience. What does your co-worker mean by "primary audience"?

Synthesis is the process of breaking matters into their component parts.

Pooneh, an intern in the product development department of a fast-moving consumer goods company, is conducting research to identify new market opportunities. Which analysis tool would you advise her to use? Why?

SWOT analysis stands for Strengths, Weaknesses, Opportunities, and Threats.

What is the purpose of decision matrices?

Which of the following best describes "analysis," within the context of your textbook?