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    Exam 5: Creating Long term Loyalty Relationships
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    When Companies Provide Rewards to Customers Who Buy Frequently and in Substantial
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When Companies Provide Rewards to Customers Who Buy Frequently and in Substantial

Question 81

Question 81

Multiple Choice

When companies provide rewards to customers who buy frequently and in substantial amounts, this is referred to as


A) quality programs.
B) loyalty programs.
C) benefit programs.
D) satisfaction programs.
E) frequency programs.

Correct Answer:

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