Question 1

Which of the following are NOT included in the description of "inputs":

Accepted Answer

A)  clients or consumers. 
B)  material resources. 
C)  staff. 
D)  description of the organization's services.

Question 2

With a good design, a program should be all of the following EXCEPT:

Accepted Answer

A)  logical. 
B)  measures client satisfaction. 
C)  can be implemented. 
D)  can be evaluated.

Question 3

The primary differences between program designs are all of the following EXCEPT:

Accepted Answer

A)  precision. 
B)  specificity. 
C)  detail. 
D)  types of services to be offered.

Question 4

There are many variables that are related to program inputs. Which of the following is NOT one of those variables?

Accepted Answer

A)  Client-related variables 
B)  Staff-related variables 
C)  Physical resource variables 
D)  Program design variables

Question 5

The differences in program design depend on the intent of the program and whether or not measurement of the program is an issue.

Accepted Answer

A) True 
 B)False

Question 6

Cultural competence is almost never included as a core part of academic standards by the federal government.

Accepted Answer

A) True 
 B)False

Question 7

Measuring client satisfaction requires the development of questions with responses ranging from very satisfied to _________with other options in between.

Accepted Answer

The answer of Measuring client satisfaction requires the development of...

Question 8

During program design, the program planner is very specific about all of the following EXCEPT:

Accepted Answer

A)  what types of clients. 
B)  with what kinds of needs. 
C)  where services should be located. 
D)  in what volume.

Question 9

A one-size-fits-all approach to program design is viable for many types of services

Accepted Answer

A) True 
 B)False

Question 10

Quality is frequently addressed through the imposing of ___________.

Accepted Answer

The answer of Quality is frequently addressed through the imposing...

Question 11

Throughputs are the procedures that will be implemented in order to carry out the program. Which of the following is included in a description of throughputs?

Accepted Answer

A)  Number of clients 
B)  Number of units of service provided 
C)  Treatment 
D)  Anticipated outcomes

Question 12

The logic model provides a framework for examining and defining program elements in each of its five phases: inputs, process, outputs, outcomes, and impact. Each of these elements will need to be defined in a quantitative way.

Accepted Answer

A) True 
 B)False

Question 13

Program planning has become more deliberate. Fewer decisions are left to the direct service workers, because, while flexible for practitioners, fails to deal with all of the following below EXCEPT:

Accepted Answer

A)  strategic management planning. 
B)  measurement of effectiveness. 
C)  take advantage of research knowledge and best practices. 
D)  critical questions about the relevance of services that the organization provides.

Question 14

Martin (1999) identified 14 generally recognized dimensions of quality. Which of the following is NOT one of the Martin "dimensions of quality"?

Accepted Answer

A)  Accessibility 
B)  Communication 
C)  Reliability 
D)  Affordability

Question 15

The method of treatment is based on an understanding of the problem and on the program hypothesis.

Accepted Answer

A) True 
 B)False

Question 16

The Logic Model concept brings precision and understanding to program planning by breaking it down into some basic elements and provides a framework for examining and defining program elements in all of the following EXCEPT:

Accepted Answer

A)  Inputs. 
B)  cost of services. 
C)  process and outputs. 
D)  outputs and impact.

Question 17

Brody (2005) found that outputs is not about the volume of service produced

Accepted Answer

A) True 
 B)False

Question 18

A program planner's function is to design a program that is all of the following EXCEPT:

Accepted Answer

A)  comprehensive. 
B)  attends to detail. 
C)  builds on existing services. 
D)  can demonstrate internal consistency and integrity.

Exam 7: Designing Effective Programs

Which of the following are NOT included in the description of "inputs":

With a good design, a program should be all of the following EXCEPT:

The primary differences between program designs are all of the following EXCEPT:

There are many variables that are related to program inputs. Which of the following is NOT one of those variables?

The differences in program design depend on the intent of the program and whether or not measurement of the program is an issue.

Cultural competence is almost never included as a core part of academic standards by the federal government.

Measuring client satisfaction requires the development of questions with responses ranging from very satisfied to _________with other options in between.

During program design, the program planner is very specific about all of the following EXCEPT:

A one-size-fits-all approach to program design is viable for many types of services

Quality is frequently addressed through the imposing of ___________.

Throughputs are the procedures that will be implemented in order to carry out the program. Which of the following is included in a description of throughputs?

The logic model provides a framework for examining and defining program elements in each of its five phases: inputs, process, outputs, outcomes, and impact. Each of these elements will need to be defined in a quantitative way.

Program planning has become more deliberate. Fewer decisions are left to the direct service workers, because, while flexible for practitioners, fails to deal with all of the following below EXCEPT:

Martin (1999) identified 14 generally recognized dimensions of quality. Which of the following is NOT one of the Martin "dimensions of quality"?

The method of treatment is based on an understanding of the problem and on the program hypothesis.

The Logic Model concept brings precision and understanding to program planning by breaking it down into some basic elements and provides a framework for examining and defining program elements in all of the following EXCEPT:

Brody (2005) found that outputs is not about the volume of service produced

A program planner's function is to design a program that is all of the following EXCEPT: