Multiple Choice
In RFM analysis,M refers to monetary,which is the:
A) number of purchases within a specific time period, normally 1 year
B) total expenditures a customer makes with a firm and is usually expressed in terms of "per year"
C) date of the last purchase
D) average monetary value of purchases made during a specific time period, normally 1 year
Correct Answer:

Verified
Correct Answer:
Verified
Q28: The most cost-effective means of communicating with
Q62: Response rates are often higher for permissions
Q79: In determining lifetime value,customer acquisition costs are
Q82: In a RFM analysis,the F stands for
Q83: Tracking of Web site visits and browsing
Q86: By using cookies to record a customer's
Q87: In RFM analysis,F refers to frequency,which is
Q89: Most companies use multiple forms of direct
Q95: While it is important for a database
Q197: Geocoding is adding geographic codes to customer