Question 1

What are some topics that will be discussed during an organization-wide orientation? Name at least four.

Accepted Answer

The answer of What are some topics that will be...

Question 2

In an organization-wide orientation, the new employee is introduced to all of the following EXCEPT:

Accepted Answer

A)  Organization mission statement 
B)  Infection control 
C)  Confidentiality/HIPAA 
D)  Specific job responsibilities

Question 3

In which of the following ways is the Health Information Management Department orientation different from the organization-wide orientation?

Accepted Answer

A)  The organization-wide orientation focuses on specific job responsibilities 
B)  The department orientation focuses on specific job responsibilities 
C)  The department orientation focuses on employee benefits 
D)  None of the above

Question 4

_________ reinforces and develops new skills and can also be used as a method of cross-training staff.

Accepted Answer

The answer of _________ reinforces and develops new skills and...

Question 5

Explain three aspects of leadership and provide an example of how they can be accomplished.

Accepted Answer

The answer of Explain three aspects of leadership and provide...

Question 6

A written/typed communication tool used to communicate or provide information to members of an organization is a ___________.

Accepted Answer

The answer of A written/typed communication tool used to communicate...

Question 7

Melissa has been working in the HIM department as an assembly clerk for the past 6 months, but during her evaluation she asked her supervisor if she could train to become a coder. The supervisor has approved Melissa's __________.

Accepted Answer

The answer of Melissa has been working in the HIM...

Question 8

List the topics covered during the HIM department orientation.

Accepted Answer

The answer of List the topics covered during the HIM...

Question 9

All of the following are leadership qualities EXCEPT:

Accepted Answer

A)  Delegate responsibilities 
B)  Encourage continuous improvement 
C)  Maintain a "closed door" policy 
D)  Lead by example

Question 10

Match between columns
                        Premises: Behave in a manner that encourages the best in others
Solicit suggestions from staff
Maintain an "open door" policy
Praise staff for a job well done
Invest in staff training and career counseling
Allow others to handle duties and responsibilities
Ensure the staff has the right equipment and the appropriate workload

Accepted Answer

The Answer of Be accessible and Support the staff with is...

Question 11

The first item on the monthly HIM department meeting agenda is:

Accepted Answer

A)  Call to order 
B)  Review of old business 
C)  New business 
D)  Adjournment

Exam 14: Training and Development