The Top Management at Omega Inc

Multiple Choice

The top management at Omega Inc. recently initiated an employee motivation drive to improve employee morale and in turn decrease turnover rates. It has now commissioned a statistics firm to check the effect of its initiative on the employees' morale. Which step of the comprehensive approach to change is illustrated in the scenario?

A) Evaluation and follow-up
B) Selection of appropriate change technique
C) Planning for implementation of change
D) Diagnosis of relevant variables
E) Actual implementation