In the Chapter Opening Vignette "Managing Human Resources at the United

Multiple Choice

In the chapter opening vignette "Managing Human Resources at the United States Postal Service", the success of the USPS's approach to performance-based pay is due to:

A) the support it has from top-level managers
B) the use of clear and specific performance targets
C) rewards that are clearly linked to performance
D) pay consequences that are large enough to make a difference to employees
E) all of the above