Question 1

The ___________ is best described as "an introduction, a sales pitch, and a proposal for further action all in one."

Accepted Answer

A)  interview 
B)  resume 
C)  cover letter 
D)  thank you note

Question 2

After you participate in an interview, be sure to send.

Accepted Answer

A)  an email thanking them for the interview 
B)  a handwritten note of thanks 
C)  a small gift of appreciation 
D)  an invoice for your travel expenses

Question 3

Matching
-Influencing others based on relationships that might help the group reach its goal

Accepted Answer

A)  coercive power 
B)  connection power 
C)  legitimate power 
D)  referent power 
E)  power

Question 4

Most interviewers form opinions about applicants within the first four minutes of conversation, so it makes sense to look your best. What is a good rule of thumb for how to dress for an interview?

Accepted Answer

A)  Be well groomed and neatly dressed. 
B)  Dress in formal business attire. 
C)  Avoid wearing make-up or accessories. 
D)  Dress casually, so the interviewer doesn't think you're trying too hard.

Question 5

Dominique asked 10 people for referrals, and each of them knows five others who might be able to help, so Dominique now has the potential of support from 60 people. This phenomenon is known as

Accepted Answer

A)  the chain network 
B)  the six degrees of separation hypothesis 
C)  acculturation 
D)  referent power

Question 6

Every Friday, Brian delivers the week's average sales figures to his direct supervisor. His supervisor then gives the figures to the director, and the director gives the information to the CFO. The people at Brian's work interact through a __________.

Accepted Answer

A)  wheel network 
B)  all-channel network 
C)  chain network 
D)  circle network

Question 7

Which of the following is NOT a recommended strategy for managing your online identity?

Accepted Answer

A)  Portray yourself in an authentic and favorable way. 
B)  Avoid using social media until after you get the job. 
C)  Monitor your online presence by searching your name in several browsers. 
D)  Make sure your online photos and information create a sense that you are ready for the career of your choice.

Question 8

Bosses that pressure employees using the threat of a demotion, an undesirable task, or even loss of a job have _______ power.

Accepted Answer

A)  Referent 
B)  Coercive 
C)  Risk 
D)  Legitimate

Question 9

Sarah's extended family lives in various locations throughout the United States. They are too busy to stay in contact with everyone, and some family members are estranged from one another. What would probably be the most effective way for this family to communicate?

Accepted Answer

A)  Wheel network 
B)  All-channel network 
C)  Star network 
D)  Circle network

Question 10

Matching
-followers are aware of what's going on around them, but are not emotionally involved.

Accepted Answer

A)  Isolates 
B)  Diehards 
C)  Bystanders 
D)  Participants

Question 11

Soldiers are a classic example of which type of follower?

Accepted Answer

A)  activist 
B)  diehard 
C)  bystander 
D)  isolate

Question 12

Engaging online, seeking referrals, and conducting informational interviews are all ways to __________ effectively.

Accepted Answer

A)  network 
B)  lead 
C)  protect your online identity 
D)  interact

Question 13

People have _______ power when others perceive that they have valuable talents or knowledge.

Accepted Answer

The answer of People have _______ power when others perceive...

Question 14

With any professional communication, but especially with email, take time to double-check your message your recipients before hitting ______.

Accepted Answer

The answer of With any professional communication, but especially with...

Question 15

Matching
-influence though likability or being respected

Accepted Answer

A)  coercive power 
B)  connection power 
C)  legitimate power 
D)  referent power 
E)  power

Question 16

Matching
-Followers who moderately involved and attempt to have an impact, either supporting or opposing the leaders' efforts.

Accepted Answer

A)  Isolates 
B)  Diehards 
C)  Bystanders 
D)  Participants

Question 17

When it comes to disclosing information about yourself to colleagues, the best rule of thumb is

Accepted Answer

A)  don't gossip 
B)  remain calm 
C)  don't overshare 
D)  don't fixate on mistakes

Question 18

Confirming the time of an interview is especially important

Accepted Answer

A)  when interviewing after normal business hours 
B)  when interviewing face-to-face 
C)  when interviewing by phone or video 
D)  when interviewing in a place you've never been

Question 19

The strategic process of meeting people and maintaining contacts to gain information and advice is called ___________.

Accepted Answer

The answer of The strategic process of meeting people and...

Question 20

It is illegal for an interviewer to ask about a candidate's __________ unless it directly relates to the job.

Accepted Answer

A)  perceived weaknesses 
B)  national origin 
C)  educational status 
D)  employment history

Exam 10: Solving Problems in Groups and Teams