Multiple Choice
Marc, a salesperson for XYZ Furniture Shop, finds that most of his customers express resistance based on the fact that XYZ's delivery time is one week longer than most of its competitors. Marc usually handles that resistance by reviewing with the customers all of the confirmed benefits the product provides. Which method of handling resistance is Marc using?
A) third-party reinforcement
B) indirect denial
C) compensation
D) translation or boomerang
Correct Answer:
Verified
Correct Answer:
Verified
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