Question 1

To be effective you need to combine knowledge with skill.

Accepted Answer

A) True 
 B)False  True

Question 2

Communication competence is

Accepted Answer

A)   a matter of degree.
B)   Me-oriented, not We-oriented.
C)   dependent on appropriateness.
D)   one way to combat grouphate. A, C, D

Question 3

Designating a group member as a "competent communicator" is a judgment of that individual's inherent, natural, communication capabilities that the person is simply born with.

Accepted Answer

A) True 
 B)False  False

Question 4

A mixed message occurs when you assume that other group members have the same meaning for a word as you do without checking to see if differences exist.

Accepted Answer

A) True 
 B)False

Question 5

Context is a central element for determining communication competence.

Accepted Answer

A) True 
 B)False

Question 6

When does a small group become a large group?

Accepted Answer

A)   When membership reaches 12 persons
B)   When the group is larger than 7 members
C)   When everyone in the group is a stranger
D)   There is no exact line of demarcation that specifies when a group becomes large.

Question 7

Grouphate is a problem in all groups.

Accepted Answer

A) True 
 B)False

Question 8

Ethical standards for competent communication of honesty, respect, fairness, choice, and responsibility should be applied absolutely, with no exceptions.

Accepted Answer

A) True 
 B)False

Question 9

Interrupting an interview by a search panel to answer a cell phone is an example of inappropriate communication because common rules and expectations for how one should conduct oneself during a job interview are violated.

Accepted Answer

A) True 
 B)False

Question 10

The two main variables that define communication competence are effectiveness and appropriateness.

Accepted Answer

A) True 
 B)False

Question 11

You communicate via email with a friend in another country. This is an example of a virtual team.

Accepted Answer

A) True 
 B)False

Question 12

A small group is

Accepted Answer

A)   composed of two or more individuals.
B)   composed of no more than seven members.
C)   an aggregation of individuals waiting in line to buy tickets.
D)   None of the above

Question 13

Most Americans have a common tendency to overestimate their communication proficiency in groups.

Accepted Answer

A) True 
 B)False

Question 14

The meaning of words depends on common agreement of users.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following are essential values that should serve as ethical guides for our communication in groups?

Accepted Answer

A)   Honesty
B)   Respect
C)   Choice
D)   Fairness

Question 16

Which of the following steps can enhance adaptation to cultural diversity in groups?

Accepted Answer

A)   Embracing ethnocentrism
B)   Embracing diversity
C)   Reducing uncertainty
D)   Style shifting

Question 17

Communication competence is defined as engaging in communication with others that is both

Accepted Answer

A)   effective and dynamic.
B)   effective and appropriate.
C)   appropriate and powerful.
D)   elaborate and sensitive.

Question 18

Both verbal and nonverbal communication can be ambiguous, resulting in serious misunderstandings.

Accepted Answer

A) True 
 B)False

Question 19

Ethnocentrism is

Accepted Answer

A)   the perception that all cultures share a common core of beliefs and values.
B)   the view that no culture should be perceived as inferior to any other.
C)   the belief that one's own culture is superior to others.
D)   Both a and c

Question 20

Effectiveness of our communication as one variable of competent communication

Accepted Answer

A)   is Me oriented, not We oriented.
B)   varies from deficiency to proficiency.
C)   is determined as either competent or incompetent based on goal achievement.
D)   is manifested as a concern for self.

Exam 1: Communication Competence in Groups

To be effective you need to combine knowledge with skill.

Communication competence is

Designating a group member as a "competent communicator" is a judgment of that individual's inherent, natural, communication capabilities that the person is simply born with.

A mixed message occurs when you assume that other group members have the same meaning for a word as you do without checking to see if differences exist.

Context is a central element for determining communication competence.

When does a small group become a large group?

Grouphate is a problem in all groups.

Ethical standards for competent communication of honesty, respect, fairness, choice, and responsibility should be applied absolutely, with no exceptions.

Interrupting an interview by a search panel to answer a cell phone is an example of inappropriate communication because common rules and expectations for how one should conduct oneself during a job interview are violated.

The two main variables that define communication competence are effectiveness and appropriateness.

You communicate via email with a friend in another country. This is an example of a virtual team.

A small group is

Most Americans have a common tendency to overestimate their communication proficiency in groups.

The meaning of words depends on common agreement of users.

Which of the following are essential values that should serve as ethical guides for our communication in groups?

Which of the following steps can enhance adaptation to cultural diversity in groups?

Communication competence is defined as engaging in communication with others that is both

Both verbal and nonverbal communication can be ambiguous, resulting in serious misunderstandings.

Ethnocentrism is

Effectiveness of our communication as one variable of competent communication