Question 1

Communication is simply a process of sending messages to receivers.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following contributes strongly to grouphate?

Accepted Answer

A)  Frequent meetings that accomplish little 
B)  Conducting group meetings incompetently 
C)  Social loafing of some members 
D)  All of the above

Question 3

Mixed messages occur when there is positive verbal and negative nonverbal communication, or vice versa, at the same time.

Accepted Answer

A) True 
 B)False

Question 4

If groups are to succeed, individual goals and agendas should be of secondary, not primary importance.

Accepted Answer

A) True 
 B)False

Question 5

Asian cultures are typically

Accepted Answer

A)  collectivist and emphasize cooperation. 
B)  individualist and competitive. 
C)  collectivist and competitive. 
D)  individualist and cooperative.

Question 6

You are at the beach working on developing a nice case of skin cancer for your later years. You ask three strangers sitting next to you if they would each like to have a Coke from your cooler. They say yes, take a Coke, and return to their beach blankets and become sun potatoes. For that brief time, the four of you constituted a group.

Accepted Answer

A) True 
 B)False

Question 7

Communication becomes inappropriate if it violates rules and expectations of the group when such violations could have been avoided without sacrificing a goal by choosing different communication behaviors.

Accepted Answer

A) True 
 B)False

Question 8

A group is defined as a collaborative collection of individuals who refrain from becoming adversarial.

Accepted Answer

A) True 
 B)False

Question 9

Hindsight bias is

Accepted Answer

A)  giving too much emphasis to information that is current and not enough emphasis to information that is older. 
B)  letting past accomplishments overly influence present choices made in groups. 
C)  allowing past events to dictate present decisions. 
D)  the tendency to look back after the fact or when an outcome has been revealed and say, "I knew that all along."

Question 10

When one group member says to another in a frustrated tone of voice, "Your report must be on my desk tomorrow," that group member

Accepted Answer

A)  exhibits communication incompetence. 
B)  engages in unethical communication. 
C)  may be communicating incompetently, but it can't be determined until the context is known. 
D)  All of the above

Question 11

Sensitivity as presented in the communication competence model means

Accepted Answer

A)  receptive accuracy whereby you can detect, decode, and comprehend signals and emotional cues. 
B)  treating everyone in a group with respect and compassion. 
C)  a persistent effort to achieve goals and produce excellence. 
D)  Both a and b

Question 12

We tend to overestimate our prior knowledge on a subject such as group communication once we have been told the correct answers. This is called the hindsight bias.

Accepted Answer

A) True 
 B)False

Question 13

In a collectivist culture, typically

Accepted Answer

A)  self-promotion to get employment is encouraged. 
B)  competition not cooperation is emphasized. 
C)  personal goals are less important than advancing the goals of a valued group. 
D)  All of the above

Question 14

Communication appropriateness is defined as how well the group progresses toward the achievement of goals.

Accepted Answer

A) True 
 B)False

Exam 1: Communication Competence in Groups

Communication is simply a process of sending messages to receivers.

Which of the following contributes strongly to grouphate?

Mixed messages occur when there is positive verbal and negative nonverbal communication, or vice versa, at the same time.

If groups are to succeed, individual goals and agendas should be of secondary, not primary importance.

Asian cultures are typically

Communication becomes inappropriate if it violates rules and expectations of the group when such violations could have been avoided without sacrificing a goal by choosing different communication behaviors.

A group is defined as a collaborative collection of individuals who refrain from becoming adversarial.

Hindsight bias is

When one group member says to another in a frustrated tone of voice, "Your report must be on my desk tomorrow," that group member

Sensitivity as presented in the communication competence model means

We tend to overestimate our prior knowledge on a subject such as group communication once we have been told the correct answers. This is called the hindsight bias.

In a collectivist culture, typically

Communication appropriateness is defined as how well the group progresses toward the achievement of goals.