Which of the Following Statements Is the Truest

Multiple Choice

Which of the following statements is the truest?

A) The lowest paid employees have the lowest impact on a CRM effort.
B) Employees' ability to form and sustain relationships is important to CRM success.
C) Workshops are a good way to get employee buy-in to a CRM initiative.
D) CRM benefits to the employee should be communicated to the employee.
E) All of the above are equal in importance