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    Exam 12: CRM Program Measurement and Tools
  5. Question
    Jill Dyche Reported That 90 Percent of the 50 Largest
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Jill Dyche Reported That 90 Percent of the 50 Largest

Question 32

Question 32

True/False

Jill Dyche reported that 90 percent of the 50 largest CRM users admitted they were unable to quantify a return on their CRM investment.

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