Question 1

Continual learning contains the subsets of the ability to glean and use new information and the ability to expand knowledge. The guidelines for improving this skill include all of the following except:

Accepted Answer

A)   Enhance reflectiveness
B)   Focus on the benefits of learning
C)   Learn from surprises and problems
D)   Find ways to challenge assumptions and mental models A

Question 2

Cognitive complexity is required to develop better mental models, and it is also required to learn from mistakes.

Accepted Answer

A) True 
 B)False  False

Question 3

__________ is/are the use of facts and logic to convince the target that a request or proposal is likely to successfully achieve an objective.

Accepted Answer

A)   Exchange tactics
B)   Legitimizing tactics
C)   Consultation
D)   Rational persuasion D

Question 4

Discuss the relationship of social skills to communication and influence skills.

Accepted Answer

The answer of Discuss the relationship of social skills to...

Question 5

Managers who are more willing to pay attention to anomalies in order to determine new or contradictory patterns are exercising the element of __________ relating to analytical skills.

Accepted Answer

A)   Ambiguity tolerance
B)   Discrimination
C)   Cognitive complexity
D)   Good memory

Question 6

Critical observation to improve social skills can include reviewing patterns of responses from other people, anonymous feedback instruments, and personality assessment seminars.

Accepted Answer

A) True 
 B)False

Question 7

More than any other influence strategy, legitimating tactics emphasizes punishment.

Accepted Answer

A) True 
 B)False

Question 8

Rational persuasion is the act of involving the target in the process of planning, in providing substantive feedback, or in making changes.

Accepted Answer

A) True 
 B)False

Question 9

Technical skills involve all of the following elements with the exception of:

Accepted Answer

A)   Skills of the profession
B)   Information about the organization
C)   Basic knowledge management skills
D)   The ability to expand knowledge

Question 10

An aspect of __________ is being sure that the right thing is said or done at the ideal time.

Accepted Answer

A)   Ambiguity tolerance
B)   Personal likeability
C)   Expressiveness
D)   Social perceptiveness

Question 11

The major elements of analytical skills include all of the following except:

Accepted Answer

A)   Ambiguity tolerance
B)   Discrimination
C)   Memory
D)   Creativity

Question 12

Listening is an act of respect; therefore, it often provides a stronger bond than do speaking and writing.

Accepted Answer

A) True 
 B)False

Question 13

A common example of leadership discrimination is the ability to resist contamination of personal and professional arenas.

Accepted Answer

A) True 
 B)False

Question 14

Describe the connection between social background and leadership.

Accepted Answer

The answer of Describe the connection between social background and...

Question 15

Emotional appeals, personal appeals, and friendliness stem largely from __________ power.

Accepted Answer

A)   Reward
B)   Referent
C)   Expertise
D)   Position

Question 16

Physical alertness and attention to tasks often say more than words. This is a good tip for improving communications skills in the area of:

Accepted Answer

A)   Informal communications
B)   Nonverbal communications
C)   Listening
D)   Formal communications

Question 17

The ability to expand knowledge is advanced learning, or creating new knowledge that leads to innovation.

Accepted Answer

A) True 
 B)False

Question 18

Effective leaders are very careful to guard against the corrosive effects of power and influence. Describe the influence tactics that can most easily be abused.

Accepted Answer

The answer of Effective leaders are very careful to guard...

Question 19

Which of the four elements of communication skills is considered the most prominent?

Accepted Answer

A)   Oral
B)   Written
C)   Listening
D)   Nonverbal

Question 20

In military organizations management knowledge skills like the planning of meetings, teams, operations, etc. are considered a critical craft of the trade.

Accepted Answer

A) True 
 B)False

Exam 10: Skills That Contribute to Leader Effectiveness

Continual learning contains the subsets of the ability to glean and use new information and the ability to expand knowledge. The guidelines for improving this skill include all of the following except:

Cognitive complexity is required to develop better mental models, and it is also required to learn from mistakes.

__________ is/are the use of facts and logic to convince the target that a request or proposal is likely to successfully achieve an objective.

Discuss the relationship of social skills to communication and influence skills.

Managers who are more willing to pay attention to anomalies in order to determine new or contradictory patterns are exercising the element of __________ relating to analytical skills.

Critical observation to improve social skills can include reviewing patterns of responses from other people, anonymous feedback instruments, and personality assessment seminars.

More than any other influence strategy, legitimating tactics emphasizes punishment.

Rational persuasion is the act of involving the target in the process of planning, in providing substantive feedback, or in making changes.

Technical skills involve all of the following elements with the exception of:

An aspect of __________ is being sure that the right thing is said or done at the ideal time.

The major elements of analytical skills include all of the following except:

Listening is an act of respect; therefore, it often provides a stronger bond than do speaking and writing.

A common example of leadership discrimination is the ability to resist contamination of personal and professional arenas.

Describe the connection between social background and leadership.

Emotional appeals, personal appeals, and friendliness stem largely from __________ power.

Physical alertness and attention to tasks often say more than words. This is a good tip for improving communications skills in the area of:

The ability to expand knowledge is advanced learning, or creating new knowledge that leads to innovation.

Effective leaders are very careful to guard against the corrosive effects of power and influence. Describe the influence tactics that can most easily be abused.

Which of the four elements of communication skills is considered the most prominent?

In military organizations management knowledge skills like the planning of meetings, teams, operations, etc. are considered a critical craft of the trade.