Question 1

Norms may be prescriptive or ___.

Accepted Answer

proscriptive

Question 2

In the ___ stage of group development the team is mature.

Accepted Answer

performing

Question 3

The two sets of roles that are vital if a team is to be effective on a continuing basis are:

Accepted Answer

A)  task-oriented and relations-oriented
B)  self-oriented and task-oriented
C)  self-oriented and other-oriented
D)  relations-oriented and self-oriented
E)  none of the above A

Question 4

The manager of a newly formed cross-functional team is trying to get her team organized. The team is composed of individuals from marketing, engineering, finance, information technology and human resources. After taking some time to ""break the ice"" with her team members, she shifts her focus to the challenging task of defining the roles of the team members. Based on the guidelines for managing team roles, which of the following should the manager do?

Accepted Answer

A)  Focus on defining task-oriented roles for each team member.
B)  Define roles for the overall team, but not for individual members of the team.
C)  Recognize that role ambiguity and role conflict are an inherent part of the process and must be accepted.
D)  Let the team members decide what their roles will be without any involvement from the leader.
E)  Understand the roles you must play as a leader -- and the roles you need not play.

Question 5

The Team Scholar profiled in this chapter, Deborah Ancona, discussed her research on X-Teams. What is an X-Team? What are its characteristics? Why and when are X-Teams needed?

Accepted Answer

The answer of The Team Scholar profiled in this chapter,...

Question 6

GE Plastics, a division of General Electric Company, acquired rival company Borg-Warner Chemicals and faced the task of integrating two very work cultures. The ""Share to Gain"" project was started in order to develop:

Accepted Answer

A)  team spirit
B)  power of GE Plastics relative to that of Borg-Warner Chemicals
C)  integrated computer systems
D)  short-term profitability
E)  tolerance for ambiguity

Question 7

The Ryder Cup "Teams in the News" example illustrated the benefits of having a team leader choose top players and then "just get out of the way."

Accepted Answer

A) True 
 B)False

Question 8

Briefly discuss the steps in planning the team effort.

Accepted Answer

The answer of Briefly discuss the steps in planning the...

Question 9

One guideline for staffing a team is that, if you will not be leading the team, you should appoint a ___-oriented leader.

Accepted Answer

The answer of One guideline for staffing a team is...

Question 10

The smallest team is called a ___.

Accepted Answer

The answer of The smallest team is called a ___....

Question 11

A team of researchers in nuclear engineering has been working together for more than12 years. Over time, they have developed into a high performing team that has made numerous breakthrough findings through their work. Each member of the team has settled into his/her own role and the team has matured to a point where it has a clear sense of its long-term vision. In addition, the team is able to self-manage itself for the most part. What should the team leader do now?

Accepted Answer

A)  Facilitate a strategic planning session with the team.
B)  Expand the size of the team.
C)  Work to resolve disagreements that are lingering among team members.
D)  Become less directly involved in the team's activities and help the team to manage itself.
E)  Facilitate the development of group norms.

Question 12

Harmonizers, compromisers, encouragers, and expediters are examples of which of the following sets of team-member roles?

Accepted Answer

A)  self-oriented roles
B)  balanced roles
C)  relations-oriented roles
D)  task-oriented roles
E)  none of the above

Question 13

In general, it is better to use a four-person team than a five-person team.

Accepted Answer

A) True 
 B)False

Question 14

Identify four self-oriented roles in teams.

Accepted Answer

The answer of Identify four self-oriented roles in teams....

Question 15

At General Electric, action forums are broadly inclusive corporate meetings that involve key players from management, the factory floor, and even outside suppliers and customers.

Accepted Answer

A) True 
 B)False

Question 16

One step in planning the team effort is dividing the team's overall assignment into parts.

Accepted Answer

A) True 
 B)False

Question 17

List and briefly discuss five guidelines relating to effective management of team-member roles.

Accepted Answer

The answer of List and briefly discuss five guidelines relating...

Question 18

In dyads, members give opinions but are reluctant to ask for opinions.

Accepted Answer

A) True 
 B)False

Question 19

Conflicting expectations cause ___.

Accepted Answer

The answer of Conflicting expectations cause ___....

Question 20

Members in dyads tend to get to know each other well and thus to be comfortable.

Accepted Answer

A) True 
 B)False

Exam 3: Building and Developing the Team

Norms may be prescriptive or ___.

In the ___ stage of group development the team is mature.

The two sets of roles that are vital if a team is to be effective on a continuing basis are:

The Team Scholar profiled in this chapter, Deborah Ancona, discussed her research on X-Teams. What is an X-Team? What are its characteristics? Why and when are X-Teams needed?

GE Plastics, a division of General Electric Company, acquired rival company Borg-Warner Chemicals and faced the task of integrating two very work cultures. The ""Share to Gain"" project was started in order to develop:

The Ryder Cup "Teams in the News" example illustrated the benefits of having a team leader choose top players and then "just get out of the way."

Briefly discuss the steps in planning the team effort.

One guideline for staffing a team is that, if you will not be leading the team, you should appoint a ___-oriented leader.

The smallest team is called a ___.

Harmonizers, compromisers, encouragers, and expediters are examples of which of the following sets of team-member roles?

In general, it is better to use a four-person team than a five-person team.

Identify four self-oriented roles in teams.

At General Electric, action forums are broadly inclusive corporate meetings that involve key players from management, the factory floor, and even outside suppliers and customers.

One step in planning the team effort is dividing the team's overall assignment into parts.

List and briefly discuss five guidelines relating to effective management of team-member roles.

In dyads, members give opinions but are reluctant to ask for opinions.

Conflicting expectations cause ___.

Members in dyads tend to get to know each other well and thus to be comfortable.