Question 1

Briefly discuss three guidelines for using a role responsibilities matrix.

Accepted Answer

1. Share the finalized matrix with the team's members and stakeholders and link the matrix to the team's charter and Gantt chart. Taking these steps will help to provide the specificity and clarity of responsibilities and that they feel a sense of ownership for the tasks assigned to them.
2. Use the matrix to evaluate the performance of team members in successfully completing the task. If the team has a performance evaluation process, then the role responsibilities matrix should be used for evaluating the performance of team members and as a basis for formulating performance improvement plans.
3. Reevaluate the appropriateness of the matrix on a regular basis to ensure that it is still up to date and reflective of what team members need to be doing to support the team in its overall objectives.

Question 2

When a consultant suggests that the team consider using a team charter, Gantt chart, role responsibilities matrix, and team dashboard, a team leader says, "We've always done pretty well without all those sorts of things. It also seems to me that these would take a lot of time and effort and draw our attention from our primary responsibilities." How might you respond?

Accepted Answer

It may be the case that a team has done well in the past without using these tools, especially if team members have worked together for quite a while and have developed trust and good patterns of relationships, but that is no guarantee of future success. Team membership is likely to change over time, as are the situations, constraints, and deadlines the team faces. Each of the tools discussed in this chapter will help aid transitions and facilitate adaptation to changing membership, demands, resources, time constraints, and so on.

Question 3

Team dashboards are sometimes criticized because they focus solely on outcomes, ignoring process.

Accepted Answer

A) True 
 B)False  False

Question 4

List and briefly discuss the three basic steps in developing a Gantt chart.

Accepted Answer

The answer of List and briefly discuss the three basic...

Question 5

Failure to include which of the following elements of the team system is likely to create confusion about the scope of the team project?

Accepted Answer

A)  Gantt chart
B)  team charter
C)  team dashboard
D)  role responsibilities matrix
E)  none of the above

Question 6

This chapter stresses the importance of incorporating all four key elements of the team system. Briefly discuss why each of those elements is necessary for team success.

Accepted Answer

The answer of This chapter stresses the importance of incorporating...

Question 7

A ___ shows which tasks that need to be completed have been assigned to various team members.

Accepted Answer

The answer of A ___ shows which tasks that need...

Question 8

Discuss three guidelines for using a team dashboard.

Accepted Answer

The answer of Discuss three guidelines for using a team...

Question 9

Which of the following is not a step for creating a team dashboard?

Accepted Answer

A)  Solicit inputs from all team members regarding the performance metrics they feel are relevant to the objectives of the team.
B)  Assign team members to specific tasks.
C)  Have team members discuss the metrics that have been suggested and decide which to include in the actual dashboard.
D)  Create a gauge for each metric in the dashboard.
E)  None of the above

Question 10

People sometimes express the concern that use of the formal procedures suggested in this chapter is constraining, may restrict needed flexibility and creativity, and is overly bureaucratic. Take a position for or against such concerns.

Accepted Answer

The answer of People sometimes express the concern that use...

Question 11

Which of the following is not a key principle for guiding the development of a team dashboard?

Accepted Answer

A)  The measurement system should focus on helping management to enhance its effectiveness and performance.
B)  Members of the team should be empowered to create their own measurement systems.
C)  If a team's process and activities are cross-functional, then the measurement system should also reflect this cross-functional emphasis.
D)  The team should adopt no more than 5-7 key measures to prevent diluting its focus.
E)  None of the above

Question 12

Team reactivity refers to taking charge, remaining adaptive, and avoiding passivity.

Accepted Answer

A) True 
 B)False

Question 13

___ are useful in that they show the relationship between tasks to be performed and time, typically measured in weeks or months.

Accepted Answer

The answer of ___ are useful in that they show...

Question 14

The team charter is one of the basic tools for defining the objectives and scope of a team.

Accepted Answer

A) True 
 B)False

Question 15

Together, the team charter, Gantt chart, role responsibilities matrix, and team dashboard, along with process clarity, have been shown to enhance team ___ and team performance.

Accepted Answer

The answer of Together, the team charter, Gantt chart, role...

Question 16

Which of the following would be signed by the all team members?

Accepted Answer

A)  role responsibilities matrix
B)  team charter
C)  team dashboard
D)  Gantt chart
E)  none of the above

Question 17

Once the team charter has been developed, it is important that it remain unchanged in order to provide a stable, ongoing, reliable anchor for team activities.

Accepted Answer

A) True 
 B)False

Question 18

The first step in developing a team charter is to define the ___ of the project.

Accepted Answer

The answer of The first step in developing a team...

Question 19

Briefly discuss four guidelines for using a Gantt chart.

Accepted Answer

The answer of Briefly discuss four guidelines for using a...

Question 20

A difficulty associated with a role responsibilities matrix is that it creates ambiguity about potential. responsibility overlaps

Accepted Answer

A) True 
 B)False

Exam 2: Designing the Team System

Briefly discuss three guidelines for using a role responsibilities matrix.

Team dashboards are sometimes criticized because they focus solely on outcomes, ignoring process.

List and briefly discuss the three basic steps in developing a Gantt chart.

Failure to include which of the following elements of the team system is likely to create confusion about the scope of the team project?

This chapter stresses the importance of incorporating all four key elements of the team system. Briefly discuss why each of those elements is necessary for team success.

A ___ shows which tasks that need to be completed have been assigned to various team members.

Discuss three guidelines for using a team dashboard.

Which of the following is not a step for creating a team dashboard?

People sometimes express the concern that use of the formal procedures suggested in this chapter is constraining, may restrict needed flexibility and creativity, and is overly bureaucratic. Take a position for or against such concerns.

Which of the following is not a key principle for guiding the development of a team dashboard?

Team reactivity refers to taking charge, remaining adaptive, and avoiding passivity.

___ are useful in that they show the relationship between tasks to be performed and time, typically measured in weeks or months.

The team charter is one of the basic tools for defining the objectives and scope of a team.

Together, the team charter, Gantt chart, role responsibilities matrix, and team dashboard, along with process clarity, have been shown to enhance team ___ and team performance.

Which of the following would be signed by the all team members?

Once the team charter has been developed, it is important that it remain unchanged in order to provide a stable, ongoing, reliable anchor for team activities.

The first step in developing a team charter is to define the ___ of the project.

Briefly discuss four guidelines for using a Gantt chart.

A difficulty associated with a role responsibilities matrix is that it creates ambiguity about potential. responsibility overlaps