Multiple Choice
The Group Fitness Instructor has many methods at his or her disposal for creating a positive customer service experience. Which of the following is the LEAST likely to generate a positive experience?
A) Establishing an atmosphere of trust
B) Comparing popularity of classes
C) Building group camaraderie
D) Addressing and alleviating class conflicts
Correct Answer:
Verified
Correct Answer:
Verified
Q2: Under the Americans with Disabilities Act, one
Q3: One of the responsibilities of the Group
Q4: Which of the following conditions is NOT
Q5: One of the responsibilities of the Group
Q6: Kayla approaches you 3 weeks after giving
Q7: Group fitness instructors must be aware of
Q8: Which of the following is the BEST
Q10: Sometimes, a Group Fitness Instructor (GFI) needs
Q11: One of the responsibilities of the Group
Q12: One of the difficulties in customer relations