Question 1

Which of these is a cost/efficiency driver of e-commerce?

Accepted Answer

A)  improving the range and quality of services offered.
B)  avoid losing market share to businesses already using e-commerce.
C)  increasing speed with which supplies can be obtain C

Question 2

Which of the following is not one of the three 'Cs' describing groupware?

Accepted Answer

A)  coordination.
B)  communication.
C)  compliance.
D)  collaboration. C

Question 3

A storage device that is connected directly to a network is an example of __________.

Accepted Answer

A)  network attached storage
B)  storage area network
C)  direct attached storage
D)  raid A

Question 4

To determine demand for Internet services in a market, companies should survey what?

Accepted Answer

A)  percentage that have access to the internet.
B)  percentage that purchase online.
C)  percentage that use the internet to inform their buying decision.
D)  all of the above.

Question 5

Which of the following system components is responsible for ensuring that the system is working to fulfil its objective?

Accepted Answer

A)  outputs.
B)  processing.
C)  feedback.
D)  control.

Question 6

__________ is the capability to continue as if nothing has happened, even after a major component failure.

Accepted Answer

A)  redundancy
B)  interoperability
C)  fault tolerance
D)  backup

Question 7

More than one of the same component is an example of a __________ system.

Accepted Answer

A)  scalable
B)  redundant
C)  raid
D)  back-up

Question 8

The __________ can help you choose a product.

Accepted Answer

A)  office automation system
B)  management information system
C)  transaction processing system
D)  decision support system

Question 9

What is the role of document image processing (DIP) systems?

Accepted Answer

A)  conversion into digital format.
B)  product management.
C)  cash flow forecasting.
D)  producing customer invoices. 
E)  inventory control.

Question 10

Buy-side e-commerce is:

Accepted Answer

A)  the use of electronic communications for all business processes.
B)  any electronically mediated communication between an organisation and its stakeholders.
C)  an organisation using electronic media to sell direct to its customers.
D)  an organisation using electronic media to purchase from its suppliers.

Question 11

In terms of a system, finished products and information are examples of:

Accepted Answer

A)  feedback.
B)  outputs.
C)  control.
D)  processing.

Question 12

Business Intelligence and data warehousing are used for which of the following?

Accepted Answer

A)  data mining.
B)  analysis of large volumes of product sales data.
C)  what-if scenarios.
D)  all of the above.

Question 13

Information systems are composed of __________ basic components.

Accepted Answer

A)  four
B)  three
C)  two
D)  many

Question 14

A tape library will use a robotic component called a(n) __________ to change and store multiple tape cartridges.

Accepted Answer

A)  raid
B)  backup device
C)  redundant system
D)  auto loader

Question 15

An intranet that is accessible by outside workers.

Accepted Answer

A)  firewall
B)  extranet
C)  management information system
D)  p2pn

Question 16

A group of related records constitutes a ..................

Accepted Answer

A)  database
B)  file
C)  information
D)  field

Exam 1: Information Systems and Components