Question 1

E-business is:

Accepted Answer

A)  any electronically mediated communication between an organisation and its stakeholders.
B)  the use of electronic communications for all business processes.
C)  an organisation using electronic media to purchase from its suppliers.
D)  an organisation using electronic media to sell direct to its customers. B

Question 2

Which of the following is not one of the five competitive forces identified by Michael Porter?

Accepted Answer

A)  the bargaining power of customers.
B)  the threat of substitute products or services.
C)  the threat of new entrants.
D)  the threat of changes in the global economy. D

Question 3

A system that responds to changes in the environment and modifies its operation accordingly is known as:

Accepted Answer

A)  a deterministic system.
B)  a closed system.
C)  a soft system.
D)  an adaptive system. D

Question 4

Which category of computer-based information systems is concerned with supporting the functional areas of an organisation?

Accepted Answer

A)  strategic information systems.
B)  business information systems.
C)  expert systems.
D)  end user computing systems.

Question 5

Which of the following defines the scope of a system?

Accepted Answer

A)  interface.
B)  boundary.
C)  process.
D)  feedback mechanism.

Question 6

Which category of computer-based information systems is concerned with improving efficiency by applying information technology to common administrative tasks, such as creating business documents?

Accepted Answer

A)  expert systems.
B)  office automation systems.
C)  business information systems.
D)  strategic information systems.

Question 7

Which of the following level of managers develop short- and medium-range plans, schedules, and budgets and specify the policies, procedures, and business objectives for their sub-units of the company?

Accepted Answer

A)  strategic
B)  tactical
C)  operational
D)  front line

Question 8

Which of the following is a network of facilities for procuring materials, transforming raw materials into intermediate and finished products, and distributing the finished products to customers?

Accepted Answer

A)  production chain
B)  primary chain
C)  supply chain
D)  distribution chain

Question 9

Which of the following describes exchanges between a system and other systems or a system and any external agencies?

Accepted Answer

A)  interface.
B)  suprasystem.
C)  environment.
D)  subsystem.

Question 10

According to your text book, the emerging class of applications focuses on personalized decision support, modelling, information retrieval, data warehousing, what-if scenarios, and reporting is called:

Accepted Answer

A)  decision support trends
B)  decision support history
C)  decision support models
D)  decision support class

Exam 2: Information Systems and Management: Exploring Concepts and Applications