Multiple Choice
A person or company that yields a revenue more than incurred costs of selling and serving is called
A) dissatisfaction
B) superior value
C) profitable customers
D) satisfied customers .
Correct Answer:

Verified
Correct Answer:
Verified
Q9: Customized products and services for customers and
Q10: The goal of corporate governance and business
Q11: Record which is based on business customers
Q12: A manager needs three skills such as
Q13: Aggregate value of customer's base is classified
Q15: Company's 'customer relationship capital' is another name
Q16: Social class is indicated by _variables.<br>A)Single<br>B)Several<br>C)Known<br>D)None .
Q17: Percentage or number of customers who move
Q18: Management is a wider concept than administration
Q19: In buyer decision process, percentage of potential