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    Business
  3. Study Set
    Modern Management
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    Exam 2: Understanding Social Class, Customer Relationships, and Management Skills: A Comprehensive Guide
  5. Question
    Company's 'Customer Relationship Capital' Is Another Name of
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Company's 'Customer Relationship Capital' Is Another Name of

Question 15

Question 15

Multiple Choice

Company's 'customer relationship capital' is another name of


A) satisfied customers
B) dissatisfied customers
C) customer retention
D) customer conversion.

Correct Answer:

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