Multiple Choice
Difference between customers evaluation including all costs incurred and benefits is called
A) customer perceived value
B) company market value
C) customer affordability
D) customer reliability
Correct Answer:

Verified
Correct Answer:
Verified
Q6: Percentage or number of customers who move
Q7: Any occasion on which brand or product
Q8: Company's monetary, time and energy cost, all
Q9: A person or company that yields a
Q10: First step in analysis of customer value
Q11: System includes all experiences while using market
Q12: 'total customer benefits' includes<br>A)product benefits<br>B)services benefit<br>C)image benefit<br>D)all
Q13: Number of customers or potential customers who
Q14: Customers lifetime purchases that generate net present
Q15: Customized products and services for customers and