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  2. Topic
    Business
  3. Study Set
    Quality Management for Organizational Excellence Introduction to Total Quality
  4. Exam
    Exam 7: Customer Satisfaction, Retention, and Loyalty
  5. Question
    The Customer Loyalty Model Consists of Which of the Following
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The Customer Loyalty Model Consists of Which of the Following

Question 1

Question 1

Multiple Choice

The customer loyalty model consists of which of the following components?


A) Business performance
B) Global perceptions
C) Loyalty behaviors
D) All of the above are components of the customer loyalty model

Correct Answer:

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Verified

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