Multiple Choice
The traditional management approach:
A) Combines leadership and bossmanship in equal parts.
B) Has more bossmanship than leadership.
C) Has been around since about 1950 when Deming started working with the Japanese.
D) Expects employees to find their own ways to improve processes.
Correct Answer:

Verified
Correct Answer:
Verified
Q1: Top management has to lead, and be
Q3: The steering committee is ideally composed of:<br>A)
Q4: The Steering Committee establishes the composition of
Q5: Infrastructure that supports total quality includes:<br>A) Documented
Q6: The Steering Committee must develop:<br>A) Vision statement.<br>B)
Q7: The implementation plan must consider and provide
Q8: The organization's goals and objectives determine its
Q9: In order for total quality to be
Q10: It is important for an organization to