Multiple Choice
The steering committee is ideally composed of:
A) The head of the Quality Assurance department and managers from other departments.
B) The department heads and the managers reporting directly to them.
C) The top manager and his/her immediate direct subordinates.
D) The top manager and a group of employees most likely to support TQM.
Correct Answer:
Verified
Correct Answer:
Verified
Q1: Top management has to lead, and be
Q2: The traditional management approach:<br>A) Combines leadership and
Q4: The Steering Committee establishes the composition of
Q5: Infrastructure that supports total quality includes:<br>A) Documented
Q6: The Steering Committee must develop:<br>A) Vision statement.<br>B)
Q7: The implementation plan must consider and provide
Q8: The organization's goals and objectives determine its
Q9: In order for total quality to be
Q10: It is important for an organization to