The Nurse-Manager Is Preparing for the Unit Ward Clerk's Annual

Multiple Choice

The nurse-manager is preparing for the unit ward clerk's annual evaluation and sends out a short questionnaire requesting feedback on the ward clerk's effectiveness in her job. The nurse-manager sent the request to one doctor who uses the unit frequently, to a staff nurse on each shift, to the housekeeping department head, and to the head of the volunteer program. In additio n, the nurse-manager interviews three patients to determine how courteous the ward clerk is when answering call lights from the unit desk. What is this an example of?

A) Peer review
B) A 360-degree evaluation
C) An overreaching performance review
D) An anecdotal performance review