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    Financial Management Principles
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    Exam 14: Capacity: Matching Productive Resources to Demand
  5. Question
    Overbooking Is Used
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Overbooking Is Used

Question 12

Question 12

Multiple Choice

Overbooking is used


A) As a way to increase prices for those customers who make late reservations.
B) Recover revenues lost when customers with reservations do not show up.
C) As an alternative to yield management.
D) As a way to improve the service quality for passengers bumped.

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