Multiple Choice
The layout utilized by service businesses such as hospitals, large legal firms and banks is referred to as:
A) Product-oriented layout
B) Process-oriented layout
C) Cellular layout
D) Mixed layout
E) None of the above
Correct Answer:

Verified
Correct Answer:
Verified
Q17: Which of the following statement are true
Q18: In what phase(s) of QFD are customer
Q19: Process-oriented layouts are designed to be efficient
Q20: The QFD process moves through five phases
Q21: A structured, five-step approach to continuous improvement
Q23: Match these items.<br>-Reengineering<br>A) Separates customers from service
Q24: A concurrent design approach that focuses on
Q25: Customer contact has the following negative and
Q26: Match these items.<br>-Production planning<br>A) Separates customers from
Q27: The key advantages of process-oriented layouts are