Multiple Choice
Which of the following statement are true of process-oriented layouts?
A) Process-oriented layouts are also sometimes called functional layouts
B) Process-oriented layouts enable flexibility and customization
C) Process-oriented layouts provide the necessary resources in a fixed sequence that matches the sequence . of the steps required to produce the product or service.
D) Both A and B
E) A, B, and C
Correct Answer:

Verified
Correct Answer:
Verified
Q12: Match these items.<br>-Service blueprinting<br>A) Separates customers from
Q13: The environment in which customers dictate the
Q14: The two layout extremes are _ and
Q15: The first three phases of QFD provide
Q16: What is a service blueprint and what
Q18: In what phase(s) of QFD are customer
Q19: Process-oriented layouts are designed to be efficient
Q20: The QFD process moves through five phases
Q21: A structured, five-step approach to continuous improvement
Q22: The layout utilized by service businesses such