A Grocery Store Just Finished Another Year of Operations

Multiple Choice

A grocery store just finished another year of operations. As part of their annual wind-down process, they will compile the actual performance metrics to be used in their balanced scorecard (BSC) . One of their objectives this year was to increase revenue as measured by total revenue. Which of the following could be a red flag that someone used unethical behavior to achieve this goal?

A) A cashier chooses not to ring up a candy bar for a small child who did not have the correct change.
B) A cashier voids out small cash transactions and keeps the money handed over by the customer.
C) A manager records a sale twice at the end of the year and then reverses it out the subsequent year.
D) A store clerk pockets an expensive cut of steak to take home and writes it off as damaged.