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    Business
  3. Study Set
    Managing Customer Experience
  4. Exam
    Exam 6: Differentiating Customers by Their Needs
  5. Question
    "Customer Needs" Are Best Defined as What the Customer
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"Customer Needs" Are Best Defined as What the Customer

Question 8

Question 8

Multiple Choice

"Customer needs" are best defined as what the customer:


A) requires to survive
B) directly asks of the company
C) indirectly hopes for from the company
D) wants or prefers from the company

Correct Answer:

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