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    Business
  3. Study Set
    Managing Customer Experience
  4. Exam
    Exam 7: Interacting With Customers: Customer Collaboration Strategy
  5. Question
    Complaining Customers Are Valuable to a Company Because of Their
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Complaining Customers Are Valuable to a Company Because of Their

Question 18

Question 18

Short Answer

Complaining customers are valuable to a company because of their:
a. high loyalty
b. high potential value
c. data points on products and services
d. willingness to collaborate
e. all of the above

Correct Answer:

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