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    Exam 13: Setting and Achieving Targets in the Customer Domain
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    One of the Goals of Variance Analysis in the Customer
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One of the Goals of Variance Analysis in the Customer

Question 27

Question 27

Multiple Choice

One of the goals of variance analysis in the customer domain is to:


A) Identify ideal customers.
B) Disaggregate the company's overall profit variance by customer.
C) Improve customer retention.
D) Attract new customers of the right type.

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