True/False
Customers whose complaints are heard and acted upon are more likely to continue being loyal to you than those who do not have a complaint of the first place-even if you cannot fully fix their complaint.
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q8: The real issue when working with customer
Q9: A business that is "reluctant compliant"will:<br>A) comply
Q10: Which of the following strategies is NOT
Q11: Open communication occurs best when:<br>A) people feel
Q12: One reason that customer feedback cards are
Q13: Handling complaints from two to three dissatisfied
Q14: The time to gain insight from an
Q15: The three-step process for acting on complaints
Q16: Describe the three levels of commitment to
Q17: A quick response to a customer's problem