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    Customer Service Career Success
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    Exam 6: Recognize and Deal With Customer Turnoffs
  5. Question
    The Turnoffs Listed in the Text Accounted for What Percentage
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The Turnoffs Listed in the Text Accounted for What Percentage

Question 11

Question 11

Multiple Choice

The turnoffs listed in the text accounted for what percentage of customer turnoffs in the survey of2,000 customer comments?


A) 68%
B) 73%
C) 85%
D) 97%

Correct Answer:

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