Question 1

Which of the following consists of detailed instructions for maintaining clinical and quality assurance?

Accepted Answer

A)   Procedure
B)   Policy
C)   Format
D)   Schedule
E)   Notice A

Question 2

Which of the following legislative regulations allows nonlicensed personnel to perform clinical procedures while employed by a licensed physician?

Accepted Answer

A)   Occupational Safety and Health Act
B)   Federal Trade Commission Act
C)   Fair Labor Standards Act
D)   National Labor Relations Act
E)   Medical practice acts E

Question 3

Which of the following is regulated by the Clinical Laboratory Improvement Amendments of 1988 (CLIA '88)?

Accepted Answer

A)   Protocols to prevent safety and occupational hazards
B)   Standards and protocols for organ donation
C)   Enforcement of laws concerning controlled substances
D)   Qualifications of persons performing laboratory testing D

Question 4

When scheduling appointments, abbreviations are used to save space and

Accepted Answer

A)   ink.
B)   time.
C)   paper.
D)   patients.

Question 5

In the medical office, where should health and safety guidelines be kept?

Accepted Answer

A)   In patient files
B)   In employee records
C)   In accounting records
D)   In the policy and procedures manual

Question 6

Which of the following types of viral hepatitis is frequently seen in the rainy season or after natural disasters because of fecally contaminated water or food?

Accepted Answer

A)   Hepatitis C
B)   Hepatitis D
C)   Hepatitis E
D)   Hepatitis B
E)   Hepatitis A

Question 7

A Latin phrase meaning "the matter has been decided" is equivalent to which of the following?

Accepted Answer

A)   Respondeat superior
B)   Res judicata
C)   Res ipsa loquitur
D)   Quid pro quo

Question 8

Office policy manuals contain which of the following types of information?

Accepted Answer

A)   Names and positions of each employee
B)   Employer insurance contributions
C)   Employee health records
D)   Employee religion
E)   Performance evaluations and salary

Question 9

Which of the following structures is located in the pectoral region of the body?

Accepted Answer

A)   Intestines
B)   Femur
C)   Forearm
D)   Heart
E)   Sinuses

Question 10

Tympan/o is the combining form meaning

Accepted Answer

A)   malleus.
B)   cerumen.
C)   stapes.
D)   incus.
E)   eardrum.

Question 11

The joint between the carpal and metacarpal of the thumb is an example of which type of joint?

Accepted Answer

A)   Synovial
B)   Pivot
C)   Fibrous
D)   Gliding
E)   Saddle

Question 12

Which of the following devices measures cumulative radiation exposure in persons working near X-ray equipment?

Accepted Answer

A)   Spirometer
B)   Dosimeter
C)   Manometer
D)   Refractometer
E)   Sphygmomanometer

Question 13

The term that means "double vision" is

Accepted Answer

A)   diplopia.
B)   presbyopia.
C)   myopia.
D)   esotropia.
E)   amblyopia.

Question 14

Which of the following should be included in the subjective section of a SOAP chart note?

Accepted Answer

A)   Elevated blood pressure
B)   X-ray study reports
C)   Splinting of the abdomen
D)   Remedies the patient has used
E)   Erythematous rash

Question 15

Which of the following is the most effective method of affixing a bacterial smear to a slide?

Accepted Answer

A)   Heating
B)   Drying
C)   Staining
D)   Applying peroxide
E)   Placing under a light

Question 16

Which of the following ranges of needle gauges is most appropriate for subcutaneous injection?

Accepted Answer

A)   15-18
B)   19-22
C)   23-25
D)   27-29

Question 17

A list used by Blue Cross and Blue Shield plans concerning maximum fees that are allowed for specific services is referred to as a(n)

Accepted Answer

A)   utilization management.
B)   fix-fee schedule.
C)   provider relation.
D)   state guideline.
E)   cost-share.

Question 18

Damages to a patient that were a direct cause of the physician's breach of duty are known as

Accepted Answer

A)   tortfeasor.
B)   battery.
C)   negligence.
D)   direct causation.
E)   assault.

Question 19

A chain of infection begins with which of the following?

Accepted Answer

A)   Reservoir host
B)   Means of exit
C)   Means of transmission
D)   Susceptible host
E)   Means of entrance

Question 20

Which codes are used only by insurance companies that process Medicare for the Health Care Financing Administration in certain geographical areas?

Accepted Answer

A)   CPT codes
B)   Level III codes
C)   Add-on codes
D)   ICD-10-CM codes
E)   ICD-9-CM codes

Exam 9: Reception, Correspondence, Mail, Telephone Techniques, and Supplies