Question 1

Self-esteem, prestige, love, safety, and survival are components of the humanistic hierarchy of needs developed by which of the following psychologists?

Accepted Answer

A)   Pavlov
B)   Skinner
C)   Maslow
D)   Freud
E)   Piaget C

Question 2

When preparing a fifty-five-year-old patient for irrigation of the right ear, which of the following is the most appropriate?

Accepted Answer

A)   Sitting with the head tilted back
B)   Pulling the earlobe upward and outward
C)   Standing with the head tilted forward
D)   Lying on the right side
E)   Leaning forward over a sink B

Question 3

Which of the following neurological structures is responsible for controls of visual and auditory reflexes?

Accepted Answer

A)   Cerebellum
B)   Cerebrum
C)   Hypothalamus
D)   Medulla oblongata
E)   Midbrain E

Question 4

Demographic data, such as marital status, is included in which portion of a patient's record?

Accepted Answer

A)   Social and occupational history
B)   Health history
C)   Chief complaint
D)   Family history
E)   None of these

Question 5

Speaking clearly and articulating carefully during telephone conversations is referred to as

Accepted Answer

A)   pronunciation.
B)   notation.
C)   expression.
D)   enunciation.
E)   None of these

Question 6

Which of the following cells contains a membrane-bound nucleus with chromosomes?

Accepted Answer

A)   Erythrocyte
B)   Reticulocyte
C)   Eukaryote
D)   Monocyte
E)   None of these

Question 7

Which of the following suffixes means "to surgically create an opening"?

Accepted Answer

A)   -ectomy
B)   -centesis
C)   -otomy
D)   -stomy
E)   -pexy

Question 8

A medical assistant is qualified to perform which of the following actions in an emergency situation?

Accepted Answer

A)   Restraining a patient who is having a seizure
B)   Removing charred clothing from a patient with third-degree burns
C)   Drawing blood for arterial blood gas analysis from a patient who is unconscious
D)   Slowing progression of labor in a patient who is pregnant
E)   Obtaining an electrocardiogram for a patient with chest pain

Question 9

Every task must be performed by a medical assistant with the goal of excellence. Which of the following terms is the most appropriate to describe this goal?

Accepted Answer

A)   Self-motivation
B)   Flexibility
C)   Empathy
D)   Integrity
E)   Diplomacy

Question 10

Which of the following is the purpose of the primary survey during an emergency situation?

Accepted Answer

A)   To identify life-threatening problems
B)   To evaluate skin temperature and moisture
C)   To obtain the patient's vital signs
D)   To examine the patient from head to toe
E)   To obtain information about the patient's history

Question 11

When the typist's initials appear two lines below the signature block, this is called the

Accepted Answer

A)   subject line.
B)   salutation.
C)   identification line.
D)   complimentary closing.
E)   notation.

Question 12

An action that causes bodily harm to another is referred to as

Accepted Answer

A)   slander.
B)   defamation.
C)   assault.
D)   battery.
E)   tort.

Question 13

Drugs mixed with a substance that will melt at body temperature make up which of the following dosage forms?

Accepted Answer

A)   Capsule
B)   Tincture
C)   Suppository
D)   Transdermal
E)   Magma

Question 14

Which of the following terms describes a check made out with a date in the past?

Accepted Answer

A)   Limited
B)   Postdated
C)   Predated
D)   Certified
E)   Cashier's

Question 15

Biohazardous waste should be contained in bags that are which of the following colors?

Accepted Answer

A)   Green
B)   White
C)   Red
D)   Blue
E)   Black

Question 16

Which of the following is an example of insurance abuse?

Accepted Answer

A)   Submitting a claim to the wrong insurance agency
B)   Submitting a claim on a CMS-1500 form
C)   Submitting a claim without precertification
D)   Submitting a claim for a procedure that is not medically necessary
E)   Appealing a claim that was denied

Question 17

Which of the following cells produce mucus?

Accepted Answer

A)   Eosinophil
B)   Parietal
C)   Basophil
D)   Hepatocyte
E)   Goblet

Question 18

Which of the following is the most appropriate safety precaution for storing solutions in containers?

Accepted Answer

A)   Store containers in cabinets that are 5 feet above the floor.
B)   Apply a red label on each container that specifies the contents and date for reordering.
C)   Label each container to specify the contents and the expiration date.
D)   Replace caps tightly and store in the dark underneath a sink.

Question 19

When clotted blood is centrifuged, which of the following is the top layer?

Accepted Answer

A)   Platelets
B)   Plasma
C)   Buffy coat
D)   Red blood cells
E)   Serum

Question 20

Which of the following legal proceedings is most likely to result in the revocation or suspension of a physician's license to practice medicine?

Accepted Answer

A)   Felony conviction
B)   Nonprofessional liability action
C)   Employment discrimination suit
D)   Misdemeanor conviction
E)   Civil action

Exam 12: Keyboarding and Computer Applications