Question 1

List and discuss three diversity skills that promote success at work.

Accepted Answer

1. Cultural Competence: This skill involves understanding and respecting the beliefs, values, and customs of people from different cultural backgrounds. By being culturally competent, individuals can effectively communicate and collaborate with colleagues and clients from diverse backgrounds, leading to better teamwork and improved customer relations.

2. Empathy: Empathy is the ability to understand and share the feelings of others. This skill is crucial in a diverse workplace as it allows individuals to relate to their colleagues' experiences and perspectives, leading to stronger relationships and a more inclusive work environment. Empathetic employees are better at resolving conflicts and building a supportive work culture.

3. Adaptability: In a diverse work environment, adaptability is key to success. This skill involves being open-minded and flexible in response to different working styles, communication preferences, and problem-solving approaches. By being adaptable, employees can navigate cross-cultural differences more effectively and contribute to a more innovative and dynamic team. Being adaptable also allows individuals to respond positively to change and uncertainty, which is a valuable skill in today's ever-changing work landscape.

Question 2

------------ is the process by which a person adjusts to another cultural environment without sacrificing his or her cultural identity.

Accepted Answer

A)   assimilation
B)   cultural pluralism
C)   multiculturalsim
D)   transculturation
E)   sociocultural flexibility D

Question 3

Diversity training has a positive impact when training is viewed as an event rather than a process.

Accepted Answer

A) True 
 B)False  False

Question 4

Students who prefer to work by themselves and compete for individual recognition are described as being field______ .

Accepted Answer

The answer of Students who prefer to work by themselves...

Question 5

According to Daniel Goleman, emotional intelligence is the ability to think things through by suppressing one's own feelings.

Accepted Answer

A) True 
 B)False

Question 6

Rodney, who is working on a group project with a number of other coworkers in his department, has begun to feel that the rest of the group is not interested in his creative and sometimes outlandish ideas. Therefore, he finds it easier to keep quiet and go along with the group even if he disagrees. This is an example of

Accepted Answer

A)   groupthink
B)   emotional intelligence
C)   transculturation
D)   managing diversity

Question 7

Field-dependent students

Accepted Answer

A)   prefer to work independently
B)   like to work with others to achieve a common goal
C)   tend to be insensitive to the needs of others
D)   are inclined to compete for individual recognition

Question 8

According to the text, research studies indicate that cultural upbringing plays a significant role in determining people's learning styles.

Accepted Answer

A) True 
 B)False

Question 9

Communicating and teaming with coworkers and clients from different cultural backgrounds require competencies that allow us to respect and value differences. These competencies, as discussed in the text, are referred to as______ _______ .

Accepted Answer

The answer of Communicating and teaming with coworkers and clients...

Question 10

Explain why a lack of diversity consciousness is costly to individuals and organizations. Support your answer with examples.

Accepted Answer

The answer of Explain why a lack of diversity consciousness...

Question 11

As discussed in the text, ______are groupings of people organized to achieve one or more goals.

Accepted Answer

The answer of As discussed in the text, ______are groupings...

Question 12

According to the text, diversity training has a positive impact when

Accepted Answer

A)   training is viewed as a long-term process
B)   trainers treat all individuals and organizations the same
C)   the primary motivation is to minimize the risk of costly lawsuits
D)   all of the above

Question 13

Explain sociocultural theory.

Accepted Answer

The answer of Explain sociocultural theory....

Question 14

List and discuss three diversity skills that promote success at school.

Accepted Answer

The answer of List and discuss three diversity skills that...

Question 15

Explain how social forces shape 1) the way we view success and, 2) the explanations we offer for success.

Accepted Answer

The answer of Explain how social forces shape 1) the...

Question 16

In recent years, diversity training programs have been criticized. Explain why.

Accepted Answer

The answer of In recent years, diversity training programs have...

Question 17

Communication and teamwork are competencies that allow people to interact in a way that values differences. Thus, they are examples of

Accepted Answer

A)   social forces
B)   transculturation
C)   diverse learning styles
D)   diversity skills
E)   diversity intelligence

Question 18

Research shows that individuals can alter or expand their learning styles.

Accepted Answer

A) True 
 B)False

Question 19

Diversity skills are those competencies that allow people to interact with others in a way that values differences.

Accepted Answer

A) True 
 B)False

Question 20

Sociocultural theory is a perspective that focuses on the social and cultural context of one's thoughts and actions.

Accepted Answer

A) True 
 B)False

Exam 2: Diversity Consciousness and Success

List and discuss three diversity skills that promote success at work.

------------ is the process by which a person adjusts to another cultural environment without sacrificing his or her cultural identity.

Diversity training has a positive impact when training is viewed as an event rather than a process.

Students who prefer to work by themselves and compete for individual recognition are described as being field______ .

According to Daniel Goleman, emotional intelligence is the ability to think things through by suppressing one's own feelings.

Field-dependent students

According to the text, research studies indicate that cultural upbringing plays a significant role in determining people's learning styles.

Communicating and teaming with coworkers and clients from different cultural backgrounds require competencies that allow us to respect and value differences. These competencies, as discussed in the text, are referred to as _ .

Explain why a lack of diversity consciousness is costly to individuals and organizations. Support your answer with examples.

As discussed in the text, ______are groupings of people organized to achieve one or more goals.

According to the text, diversity training has a positive impact when

Explain sociocultural theory.

List and discuss three diversity skills that promote success at school.

Explain how social forces shape 1) the way we view success and, 2) the explanations we offer for success.

In recent years, diversity training programs have been criticized. Explain why.

Communication and teamwork are competencies that allow people to interact in a way that values differences. Thus, they are examples of

Research shows that individuals can alter or expand their learning styles.

Diversity skills are those competencies that allow people to interact with others in a way that values differences.

Sociocultural theory is a perspective that focuses on the social and cultural context of one's thoughts and actions.