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    Cost Management Strategies
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    Exam 7: Managing Quality and Time to Create Value
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    <B>Customer Satisfaction</b> Is the Degree to Which Expectations of Attributes
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Customer Satisfaction Is the Degree to Which Expectations of Attributes

Question 93

Question 93

True/False

Customer satisfaction is the degree to which expectations of attributes, customer service, and price have been or are expected to be met.

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