Multiple Choice
The difference between cross-selling and suggestion-selling is:
A) cross-selling is hard to do because it involves the customers to purchase the product, suggestion-selling is easy to do because the customer is not committing to the purchase.
B) cross-selling is done by order getters, suggestion-selling is done by order-takers.
C) cross-selling involves selling products directly associated with the product sold, suggestion-selling is selling unrelated items.
D) cross-selling is suggesting competitive products, suggestion-selling is offering your own products to the customer.
E) cross-selling is to grow volume, suggestion-selling is to enhance customer satisfaction.
Correct Answer:
Verified
Correct Answer:
Verified
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