Question 1

The bossless workplace is one modern management technique that strives to meet new management challenges and address the needs of employees, customers, and the environment. There is no hierarchy in a bossless workplace, and all workers are created equal. What additional management technique must be practiced in order to facilitate a bossless workplace? In your judgment, is going "bossless" a realistic approach to today's workplace?

Accepted Answer

The answer of The bossless workplace is one modern management...

Question 2

Contingency thinking is the ability to see both the distinct elements of a system or situation and the complex and changing interaction among those elements.

Accepted Answer

A) True 
 B)False

Question 3

__________ refers to technologies, skills, and processes for searching and examining massive, complex sets of data that traditional data processing applications cannot handle to uncover hidden patterns and correlations.

Accepted Answer

The answer of __________ refers to technologies, skills, and processes...

Question 4

The behavioral sciences approach is based on which of the following disciplines?

Accepted Answer

A)  Anthropology 
B)  Economics 
C)  Sociology 
D)  Psychology 
E)  All of these

Question 5

A subfield of the classical perspective that focuses on the total organization rather than the individual worker and delineates the management functions of planning, organizing, commanding, coordinating, and controlling is called the __________.

Accepted Answer

The answer of A subfield of the classical perspective that...

Question 6

Whereas scientific management focuses on __________, administrative principles approach focuses on __________.

Accepted Answer

A)  individual productivity; the total organization 
B)  organization productivity; individual effort 
C)  efficient procedures; management by principle 
D)  employee ability; employee loyalty 
E)  employee competence; work flow through the organization

Question 7

Which of the following was a key finding in the Hawthorne studies?

Accepted Answer

A)  Stronger lighting increased productivity. 
B)  More money resulted in increased productivity. 
C)  Productivity declined in all experiments. 
D)  Higher temperatures reduced productivity. 
E)  Human relations increased productivity.

Question 8

Which of the following characteristics describe Millennial employees, in general?

Accepted Answer

A)  Hesitant to question their superiors 
B)  Less educated than their peers 
C)  Globally conscious 
D)  Technologically inept 
E)  Hesitant to challenge the status quo

Question 9

Social media has become a state-of-the-art business leadership tool. Write a short essay that identifies some popular social media platforms and expounds on how they can help managers balance production goals with employee needs.

Accepted Answer

The answer of Social media has become a state-of-the-art business...

Question 10

The use of specialization to produce more and better work with the same amount of effort is consistent with Fayol's general management principle of:

Accepted Answer

A)  unity of command. 
B)  unity of direction. 
C)  scalar chain. 
D)  division of work. 
E)  adequate manpower.

Question 11

Organization development is one specific set of management techniques based in:

Accepted Answer

A)  management science. 
B)  systems thinking. 
C)  the behavioral sciences approach. 
D)  scientific management. 
E)  the administrative principles approach.

Question 12

Britney Marr
The opportunity to gain a foothold in the snack cracker industry had just been found. Britney Marr, an account executive manager for Baked Wheat Industries, had developed an interest in wheat crackers two months ago when one of her newly hired account execs, Amy Bender, had convinced her about the high margins and promising future associated with that market. Marr had always believed that if you do your homework in hiring the best people, then it only makes sense to listen to their recommendations and implement their suggestions.
Marr had given her approval to Bender to explore opportunities to move into this promising new market. This morning, Bender had reported that the Jackson Corporation had severed its contract with Feel Good Crackers Incorporated. Apparently, the Feel Good salesman had shared sensitive information about Jackson at a cocktail party. Bender had already established a good relationship with Feel Good buyers, and so she recognized this as an opportunity to expand her market into wheat crackers.
-Marr's management style reflects a belief in:

Accepted Answer

A)  Theory Y. 
B)  developing her employees through control. 
C)  Theory X. 
D)  all of these. 
E)  none of these.

Question 13

The classical perspective on management emerged during thenineteenth and early twentieth centuries.

Accepted Answer

A) True 
 B)False

Question 14

Social business is one of the oldest approaches in the evolution of management thinking and practice.

Accepted Answer

A) True 
 B)False

Question 15

__________ means that people are involved in their jobs and are satisfied with their work conditions, contribute enthusiastically to meeting team and organizational goals, and feel a sense of belonging and commitment to the organization and its mission.

Accepted Answer

The answer of __________ means that people are involved in...

Question 16

__________ refers to the field of management that specializes in the physical production of goods or services.

Accepted Answer

The answer of __________ refers to the field of management...

Question 17

Which of the following is not a criticism of scientific management?

Accepted Answer

A)  It did not appreciate the social context of work. 
B)  It did not appreciate the higher needs of workers. 
C)  It did not appreciate the careful study of tasks and jobs. 
D)  It did not acknowledge variance among individuals. 
E)  It tended to regard workers as uninformed and ignored their ideas and suggestions.

Question 18

The writings of Fayol, Taylor, and Weber provide the foundation for modern management. Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

Accepted Answer

The answer of The writings of Fayol, Taylor, and Weber...

Question 19

__________ emphasizes scientifically determined jobs and management practices as the way to improve efficiency and labor productivity.

Accepted Answer

The answer of __________ emphasizes scientifically determined jobs and management...

Question 20

Management practices and perspectives vary in response to social, political, and economic changes in the larger society.

Accepted Answer

A) True 
 B)False

Exam 2: The Evolution of Management Thinking

Contingency thinking is the ability to see both the distinct elements of a system or situation and the complex and changing interaction among those elements.

__________ refers to technologies, skills, and processes for searching and examining massive, complex sets of data that traditional data processing applications cannot handle to uncover hidden patterns and correlations.

The behavioral sciences approach is based on which of the following disciplines?

A subfield of the classical perspective that focuses on the total organization rather than the individual worker and delineates the management functions of planning, organizing, commanding, coordinating, and controlling is called the __________.

Whereas scientific management focuses on , administrative principles approach focuses on .

Which of the following was a key finding in the Hawthorne studies?

Which of the following characteristics describe Millennial employees, in general?

Social media has become a state-of-the-art business leadership tool. Write a short essay that identifies some popular social media platforms and expounds on how they can help managers balance production goals with employee needs.

The use of specialization to produce more and better work with the same amount of effort is consistent with Fayol's general management principle of:

Organization development is one specific set of management techniques based in:

The classical perspective on management emerged during thenineteenth and early twentieth centuries.

Social business is one of the oldest approaches in the evolution of management thinking and practice.

__________ means that people are involved in their jobs and are satisfied with their work conditions, contribute enthusiastically to meeting team and organizational goals, and feel a sense of belonging and commitment to the organization and its mission.

__________ refers to the field of management that specializes in the physical production of goods or services.

Which of the following is not a criticism of scientific management?

The writings of Fayol, Taylor, and Weber provide the foundation for modern management. Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

__________ emphasizes scientifically determined jobs and management practices as the way to improve efficiency and labor productivity.

Management practices and perspectives vary in response to social, political, and economic changes in the larger society.