Discuss the Benefits and Challenges of Email Use from an Organizational

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The Answer is E-mail is a highly effective communication medium that is central to the way that organizations function, enabling virtual teams, working at home, and collaboration in many forms. Its benefits include knowledge sharing and communication networks. E-mail is a core communication technology for the creation, distribution, and application of knowledge in organizations. In a survey of e-mail users (Tassabehji and Vakola 2005), respondents commented that e-mail had improved teamwork and information flow and allowed information to be shared with multiple co-workers. They also found that the majority of respondents reported the net effect of e-mail is improved organizational communication. Similarly, its benefits include External communications and image. Prompt response to external e-mails and professional language are as important for maintaining external relationships as they are for intra-employee communication.
Because so much time is spent using email in an organization, it also presents challenges. These include
a. Individual e-mail efficiency - The time spent handling e-mail; time recovering from e-mail interruptions to work flow.
b. Individual e-mail pressure -- Anxiety caused by e-mail volumes; perceived need to respond to e-mails quickly.
c. Organizational e-mail effectiveness --Using e-mail to support effective decision-making and knowledge sharing; improving e-mail dependent business processes.
d. Organizational risk -- The risk of litigation resulting from unguarded comments made by an employee in an e-mail; regulatory action resulting from e-mail deletion.

Discuss the Benefits and Challenges of Email Use from an Organizational

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Discuss the Benefits and Challenges of Email Use from an Organizational

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