Question 1

Expectancy theory assumes that all workers have the same general goals.

Accepted Answer

A) True 
 B)False  False

Question 2

According to Herzberg, if hygiene factors are adequately met, job satisfaction will likely result.

Accepted Answer

A) True 
 B)False  False

Question 3

Constitutionally, Congress has authority to initiate structural changes in the executive branch.

Accepted Answer

A) True 
 B)False  True

Question 4

The human relations approach seeks to

Accepted Answer

A)   advertise the positive aspects of organizations
B)   pay workers according to their individual output
C)  satisfy workers' social needs
D)  restrict output so that there will be more work to go around

Question 5

According to the chapter, which of the following is the best example of a public entrepreneur?

Accepted Answer

A)   J. Edgar Hoover
B)   Woodrow Wilson
C)  Amitai Etzioni
D)  Herbert Simon

Question 6

Which of the following is not considered a standard feature of bureaucratic organization in its technical sense?

Accepted Answer

A)   hierarchy
B)   specialization
C)  personal treatment
D)  efficiency

Question 7

The advantage of network based organizations is their ability to mobilize a diverse array of intelligence, information, and expertise in the solution of common problems.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is NOT true concerning networked organizations?

Accepted Answer

A)   consciously created as means to leverage the strengths of the partners
B)   substitute information and expertise for authority structure and established administrative routines
C)  partners are all known and/or are accessible to each other through the network itself
D)  must be managed more than they are governed

Question 9

Networks are conceptually useful in analyzing organizational

Accepted Answer

A)   structures
B)   processes
C)  environments
D)  irrationalities

Question 10

Performance-based organizations (PBOs) are private corporations that perform governmental functions.

Accepted Answer

A) True 
 B)False

Question 11

According to Max Weber, bureaucracy is ever-expanding. This is largely attributable to the fact that the government must undertake more tasks to keep up with a more complex society. How, then, can we explain the current trend toward reducing the size of government? What recourse do public servants at the federal level have to ensure that the government can keep up with such rapid societal change?

Accepted Answer

The answer of According to Max Weber, bureaucracy is ever-expanding....

Question 12

Which of the following is not part of POSDCORB?

Accepted Answer

A)   staffing
B)   planning
C)  controlling
D)  directing

Question 13

According to Etzioni's perspective, when individual involvement is alienative, an authoritarian leadership style may be appropriate.

Accepted Answer

A) True 
 B)False

Question 14

Theory X assumes that workers are

Accepted Answer

A)   lacking in ambition
B)   too well paid
C)  highly motivated
D)  none of the above

Question 15

Abraham Maslow is best known for

Accepted Answer

A)   scientific management
B)   organizational hierarchy
C)  his critique of Max Weber
D)  none of the above

Question 16

Agency theory assumes that

Accepted Answer

A)   individuals are altruistic
B)   individuals are "other" regarding
C)  individuals are "self" regarding
D)  individuals are irrelevant to administrative agencies

Question 17

Advocacy administration refers most to the legal approach to public organization.

Accepted Answer

A) True 
 B)False

Question 18

Spontaneous emergence of complex networks that exhibit many and varied task interdependencies produce less effective results.

Accepted Answer

A) True 
 B)False

Question 19

According to classical public administrative organizational theory, the Department of Veterans Affairs would be an example of organization by purpose.

Accepted Answer

A) True 
 B)False

Question 20

Chester Barnard, in The Functions of the Executive, describes the "zone of indifference" in which

Accepted Answer

A)   workers do not have strong opinions about managerial directives
B)   workers would follow managerial directives without question
C)  managers do not have strong opinions about their own directives
D)  workers would attempt to oppose, subvert, or circumvent managerial directives

Exam 4: Organization: Structure and Process

Expectancy theory assumes that all workers have the same general goals.

According to Herzberg, if hygiene factors are adequately met, job satisfaction will likely result.

Constitutionally, Congress has authority to initiate structural changes in the executive branch.

The human relations approach seeks to

According to the chapter, which of the following is the best example of a public entrepreneur?

Which of the following is not considered a standard feature of bureaucratic organization in its technical sense?

The advantage of network based organizations is their ability to mobilize a diverse array of intelligence, information, and expertise in the solution of common problems.

Which of the following is NOT true concerning networked organizations?

Networks are conceptually useful in analyzing organizational

Performance-based organizations (PBOs) are private corporations that perform governmental functions.

Which of the following is not part of POSDCORB?

According to Etzioni's perspective, when individual involvement is alienative, an authoritarian leadership style may be appropriate.

Theory X assumes that workers are

Abraham Maslow is best known for

Agency theory assumes that

Advocacy administration refers most to the legal approach to public organization.

Spontaneous emergence of complex networks that exhibit many and varied task interdependencies produce less effective results.

According to classical public administrative organizational theory, the Department of Veterans Affairs would be an example of organization by purpose.

Chester Barnard, in The Functions of the Executive, describes the "zone of indifference" in which