Multiple Choice
The problem-solving process provides opportunities
A) to put the fourteen competencies into practice
B) to put the dialogue process into practice
C) to put the conflict-recovery process into practice
D) all of the above are correct
Correct Answer:
Verified
Correct Answer:
Verified
Q2: The personal competencies<br>A) provide the foundation for
Q3: Describe seven of the fourteen personal competencies.
Q4: To personalize observations means<br>A) one is warm
Q5: Describe the problem-solving process. Cite an example
Q6: The conflict-recovery skills<br>A) are needed for reestablishing
Q8: Assessing the success of the solution<br>A) aims
Q9: Defining the problem involves<br>A) recognizing there is
Q10: Describe the dialogue process. Cite an example
Q11: Discuss the competencies as foundation for the
Q12: Two recommended communication skills for effective dialogue