Multiple Choice
Assessing the success of the solution
A) aims at ascertaining the effectiveness of the solution
B) aims at ascertaining whether the persons involved are satisfied with the solution
C) is not necessary if the organization is faced with time constraints
D) a and b are correct
Correct Answer:
Verified
Correct Answer:
Verified
Q3: Describe seven of the fourteen personal competencies.
Q4: To personalize observations means<br>A) one is warm
Q5: Describe the problem-solving process. Cite an example
Q6: The conflict-recovery skills<br>A) are needed for reestablishing
Q7: The problem-solving process provides opportunities<br>A) to put
Q9: Defining the problem involves<br>A) recognizing there is
Q10: Describe the dialogue process. Cite an example
Q11: Discuss the competencies as foundation for the
Q12: Two recommended communication skills for effective dialogue
Q13: The dialogue process is not<br>A) based on