Multiple Choice
When James's friend bought a convertible from a particular automobile company,James was apprehensive because he had had a bad experience with a car from the same company.James' apprehension toward his friend's purchase is an example of a(n) _____ expectation.
A) relative
B) ideal
C) equitable
D) introspective
E) normative
Correct Answer:

Verified
Correct Answer:
Verified
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