Question 1

People who prefer segmentation are more likely to be satisfied and committed to their jobs when offered options such as ________.

Accepted Answer

A)  job sharing 
B)  company-sponsored family picnics 
C)  on-site child care 
D)  gym facilities

Question 2

Downsizing is the planned elimination of ________ in an organization.

Accepted Answer

A)  jobs 
B)  managerial hierarchy 
C)  cross-functional teams 
D)  departments

Question 3

Which one of the following is true of written tests as a selection tool?

Accepted Answer

A)  They are not very popular anymore. 
B)  They are relatively good predictors for supervisory positions. 
C)  They cannot predict job performance. 
D)  They are almost universally used.

Question 4

List four of the seven major performance appraisal methods.

Accepted Answer

The answer of List four of the seven major performance...

Question 5

Steve introduces in-house technical training programs for employees, as well as a provision to reimburse the tuition fees for employees who take college courses that benefit both the employee and the organization. Steve is using ________ to motivate and retain employees.

Accepted Answer

A)  performance appraisal methods 
B)  high-performance work practices 
C)  mentoring 
D)  affirmative action

Question 6

High-performance work practices involve a commitment by management to improve the knowledge, skills, and abilities of the organization's employees, increasing employee motivation, and enhancing the retention of quality employees.

Accepted Answer

A) True 
 B)False

Question 7

What can managers do to manage downsizing?

Accepted Answer

The answer of What can managers do to manage downsizing?...

Question 8

The first three activities of the human resource management process involve ________.

Accepted Answer

A)  providing employees with flexible job assignments 
B)  identifying and selecting competent employees 
C)  providing employees with up-to-date knowledge and skills 
D)  retaining competent and high-performing employees

Question 9

Errors made by eliminating candidates who would have performed successfully on the job are known as ________.

Accepted Answer

A)  admission errors 
B)  reject errors 
C)  accept errors 
D)  omission errors

Question 10

To help survivors of downsizing cope with the stress, managers provide ________.

Accepted Answer

A)  outplacement assistance 
B)  severance pay 
C)  job search assistance 
D)  employee counseling

Question 11

Tim is a candidate for an automotive mechanic's position. He is asked to deconstruct and reconstruct part of an engine motor to demonstrate his skill. This is an example of a(n) ________.

Accepted Answer

A)  aptitude test 
B)  performance-simulation test 
C)  intelligence test 
D)  psychometric test

Question 12

Which one of the following Acts gives employees the legal right to examine personnel files and letters of reference?

Accepted Answer

A)  Civil Rights Act, Title VII 
B)  Worker Adjustment and Retraining Notification Act 
C)  Privacy Act 
D)  Consolidated Omnibus Reconciliation Act

Question 13

A ________ includes both positive and negative aspects about the job and the company.

Accepted Answer

A)  structured interview 
B)  job analysis 
C)  realistic job preview 
D)  behavioral preview

Question 14

The Mexican Federal Labor Law includes controls on ________.

Accepted Answer

A)  punitive damages payable to victims of discrimination 
B)  the amount, type, and timing of performance-based wage increases 
C)  the outsourcing of jobs to other countries 
D)  the hiring of candidates who are not citizens of Mexico

Question 15

Recruitment is the process of ________.

Accepted Answer

A)  moving employees laterally to reduce intra-organizational supply-demand imbalances 
B)  locating, identifying, and attracting capable applicants 
C)  screening job applicants to determine who is the best 
D)  selecting candidates to fill open positions

Question 16

A new tool called ________ is used to measure such outcomes as employee retention, number of promotions, and number of first-year hires who enter high-potential training programs.

Accepted Answer

A)  quality of hire 
B)  quality of selection 
C)  quality of recruitment 
D)  quality of fill

Question 17

Wayne hosts his first regional sales meeting during which he meets individually with his employees and shows them a chart of their sales numbers for each month compared to their budgeted quota for the year to date. Additionally, Wayne and each employee set mutually agreed-upon budget goals for the remaining six months of the fiscal year. Wade is utilizing the ________ method of performance appraisal.

Accepted Answer

A)  BARS 
B)  critical incident 
C)  MBO 
D)  multiperson comparison

Question 18

During an economic recession, ________.

Accepted Answer

A)  human resources managers find it more difficult to replace employees 
B)  more qualified candidates are available to fill fewer open positions 
C)  candidates face less competition for open positions 
D)  candidates expect better benefits and pensions

Question 19

A disadvantage of using professional recruiting organizations is ________.

Accepted Answer

A)  that they generate many unqualified candidates 
B)  their limited commitment to specific companies 
C)  that they can only be used for entry-level positions 
D)  that they do not increase the diversity and mix of employees

Question 20

Discuss three reasons managing human resources effectively is important.

Accepted Answer

The answer of Discuss three reasons managing human resources effectively...

Exam 13: Human Resourcemanagement