Multiple Choice
Customers that are less loyal (brand switchers) can be retained by
A) use of coupons to motivate them to buy the product again
B) offering free loyalty program memberships
C) reminding them of the unique features of the product
D) using celebrity endorsements
Correct Answer:

Verified
Correct Answer:
Verified
Q65: The definition of consumer buying behaviour includes<br>A)
Q66: Many important consumer decisions are based on<br>A)
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Q69: Behavioural targeting<br>A) is the study of buying
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